Growth Product Manager

Gayle Doud

I help B2B SaaS companies grow by turning product data into acquisition, activation, and revenue wins.

About me

I'm a Growth Product Manager with 8+ years building and scaling PLG products at high-velocity B2B SaaS companies. I specialize in the full customer lifecycle — from acquisition and activation through conversion, retention, and expansion — with a track record of turning funnel insights into product decisions that move revenue.

I combine rigorous experimentation, deep user empathy, and strong data fluency to make decisions that move the metrics that matter.

More about me

Expertise

PLG Strategy
Funnel Optimization
A/B & Multivariate Testing
AI-Led Growth
Activation & Onboarding
Conversion Optimization
Analytics & Instrumentation
Self-Serve Models

Selected Work

Case Studies

All case studies
~2 monthstime to reverse a paid conversion decline

Paid Conversion Turnaround

GitLab

PLG
Conversion Optimization
Root-Cause Analysis
B2B SaaS

GitLab's paid conversion rate was declining — a high-stakes problem for a company with a large self-serve funnel and aggressive ARR targets. The drop cut across multiple touchpoints, making the root cause unclear and creating urgency to diagnose fast without sacrificing accuracy.

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3.2xincrease in signup conversion

Registration & Onboarding Redesign

GitLab

Onboarding
Activation
Conversion
PLG
0→1

GitLab's registration and onboarding flows were underperforming — creating drop-off early in the funnel and leaving downstream activation and purchase metrics below potential. The experience had accumulated technical debt and lacked a cohesive user journey designed around the self-serve buyer.

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$6Min ARR generated

Free User Limits Initiative

GitLab

Monetization
PLG
ARR Growth
Self-Serve
0→1

GitLab had a large free user base with limited mechanisms to convert free users to paid. The opportunity was significant, but the initiative required careful design — limits set too aggressively risked user backlash and trust damage, while limits set too conservatively would fail to move the needle on revenue.

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